Jobs

Job Overview

10min

Checkout our video for getting started with jobs.



Be sure to also checkout our video for getting started with proposals and invoices.



A job (and its job details) represents work that is to be done or has been done for a customer. Jobs are very flexible in how they can be used.

Job Customer

A job requires that a customer record be associated with the job.

  • A job can have a single customer address used for both the billing address and service location.
  • A job can have a single customer address used for billing and a different address listed for the service location of a particular job (in the case of a residential customer with a second home, for whom you service both properties).
  • A job can have a single customer address used for the billing address and multiple service location addresses (jobs you do for a property management company with numerous rental units, for example).

When creating a job, you can search for an existing customer or create a new customer. To search for an existing customer, you can search by customer first/last name, phone, partial phone (last 4 digits), or a street address.

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Job Options

The job options tab provides the ability to set several options for a job.

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2

PO Number and Release Number are both free form text fields that will be displayed on a proposal or invoice.

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3

Job Tags can be used to add a tag identifier to a job. Job Tags can be managed via Picklists.

When viewing a job these options are displayed in the Job Information section.

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Images / Files

Click on the Images/Files tab to manage images and files related to the job. See Images and Files.

Proposal, Work Order and Invoice PDFs

PDFs can be created for a job. See Job Documents.

Appointments

Click on the Appointments tab to schedule an appointment for job. See Scheduling Jobs.

Timers

If you've clocked in click the Start Timer button to start a timer for the job. See Timesheets.

Updated 25 Mar 2024
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